Venue Operational Requirements / 08. Events, Faults and Malfunctions / 8.3 Defective Gaming Machines Not Allowed

Venue Operational Requirements

8.3 Defective Gaming Machines Not Allowed

A venue operator must not allow a gaming machine that is installed in an approved venue, to be played other than for testing purposes, if:
    • it does not function in the manner in which it was designed and programmed to function,
    • any related gaming equipment does not function in the manner in which it was designed and programmed to function in relation to that gaming machine,
until the gaming machine or gaming equipment is functioning in the manner in which it was designed and programmed to function.

Refer to Section 3.5.21 of the Gambling Regulation Act 2003

If a patron dispute arises from a gaming machine not functioning in the manner in which it was designed and programmed to function refer to Chapter 5.4 - Patron Disputes