Venue Operational Requirements

14.4 Payment of Accumulated Credits and Cashing of Cheques

Payment of Accumulated Credits


Any amount

A venue operator must, at the request of a person, pay out any accumulated credits from a gaming machine to the person by cheque that is not payable to cash.

Accumulated credits less than $2000 may be paid out:

      • in cash
      • by cheque that is not payable to cash
      • by electronic funds transfer (EFT) if requested by the person

Accumulated credits $2000 or more must be paid out:

      • by cheque that is not payable to cash
      • by electronic funds transfer if requested by the person, but the funds must be transferred in such a way that they are not available to the person for at least 24 hours after the transfer.
Accumulated credits of $2000 or more must not be paid out in cash under any circumstances.

Please note that the requirement to pay out by EFT is not required if the venue operator does not have the facility to do so as described above.

A venue operator must, at the request of a person, pay out any accumulated credits from a gaming machine to the person by cheque. Any such cheque must not be payable to cash.

Refer to section 3.5.33 of the Gambling Regulation Act 2003

Cashing of Cheques


The promotion or operation of cheque cashing services by any person in gaming venues or on gaming venue property, including the cashing of cheques by venue operators or a third party, is prohibited.

In relation to the cashing of cheques at gaming venues, it is an offence for:

      • a person (including a venue operator) to give to another person cash or other gaming token in exchange for a cheque at a gaming venue;
      • a venue operator to allow another person to give cash or other gaming token in exchange for a cheque at a gaming venue;
      • a person (including a venue operator) to publish or cause to be published at a gaming venue, any advertising for a cheque cashing service;
      • a venue operator to allow a person to publish or cause to be published at a gaming venue, any advertising for a cheque cashing service.
For the purposes of these offences, a gaming venue includes any land owned or leased by the venue operator on which the venue is located including any car park owned or occupied by the venue operator and used primarily by patrons.

Refer to section 3.5.32 of the Gambling Regulation Act 2003