Venue Operational Requirements

14.2 Cash Facility / Placement of ATMs

Cash Facility


Prohibitions on certain cash facilities—approved venue not on a racecourse

A venue operator must not provide, or allow another person to provide on the venue operator's behalf, a cash facility in the approved venue other than an automatic teller machine for which the venue operator holds an approval under the Gambling Regulation Act 2003 (the Act) and is provided in accordance with the approval, or an EFTPOS facility that complies.

A compliant EFTPOS facility must not allow a person to obtain an amount of cash exceeding $200 per transaction on any one debit or credit card, must not allow a person to obtain cash exceeding $500 on any one debit or credit card within 24 hours and must not allow a person to obtain a cash advance from a credit account. Please note the 24-hour period is calculated as commencing from the time of the first withdrawal so at no time in any 24-hour period may a venue operator permit a patron to withdraw an amount exceeding $500 from any one card.

It is an offence for a venue operator to allow a person to obtain cash from an EFTPOS facility unless the facility is operated by a person employed or engaged by the venue operator, including by entering the amount of funds to be obtained.

Any ATM approved by the VCGLR to be located in a gaming venue will be subject to the same restrictions, where the default conditions of the approval include that the ATM must not allow a person to obtain an amount of cash exceeding $200 per transaction on any one debit or credit card, must not allow a person to obtain cash exceeding $500 on any one debit or credit card within 24 hours and must not allow a person to obtain a cash advance from a credit account.

Refer to section 3.5.33C of the Gambling Regulation Act 2003

Placement of ATMs


Rule 5 of the Victorian Commission for Gambling Regulation Rules(VCGR Rules) (as in force on 21 February 2007) states that ATM and EFTPOS devices must not be accessed by any person within the gaming machine area of an approved venue for the purpose of withdrawing cash.

Please note this rule continues to apply.